Privacy Policy

Privacy Policy

Introduction

At http://home-care-brownsville-texas.primarycareaid.com, we prioritize your privacy and data security. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including our website, mobile applications, services, and products offered under the domain http://home-care-brownsville-texas.primarycareaid.com. However, please note that it does not extend to third-party platforms, applications, or services accessed through links on our site, as these have their own privacy policies governing data collection and usage.

Processing Activities

This policy guides our interactions when users:

  1. Utilize our applications and services as authorized users.
  2. Visit our websites linked to this Privacy Policy.
  3. Engage with us through communications such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details related to your account creation and management, such as usernames, passwords, and profile settings.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Data about your financial status, income, and banking information, required for certain services or promotions.
  4. Purchase Information: Records of products or services purchased from us, including order details and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers from your mobile devices used to access our services.
  6. Location Data: Geolocation information provided by your device when using our location-based services.
  7. Feedback: Comments, reviews, or responses you share with us about our products and services.
  8. Social Media Information: Data obtained from social media platforms when users choose to connect their accounts with us.
  9. Product Information: Details about the products you interact with on our site, such as items viewed, added to cart, or purchased.

We collect this data through direct user input, interactions with our systems, and automated technologies used for website functionality and analytics. Additionally, we may receive personal data from third parties who assist us in providing services, always respecting their privacy policies.

Cookies

We employ cookies to enhance user experience and gather analytics. Cookies are small text files stored on your device that serve various purposes:

  • Strictly Necessary: Ensure the basic functions of our website, such as login sessions.
  • Preference: Remember user preferences and settings for personalized experiences.
  • Analytics: Track aggregated data for site performance and user behavior analysis.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary for the purposes it was collected, including legal obligations, tax/audit requirements, or dispute resolution. Once these purposes are fulfilled, we securely delete or anonymize the data.

Security Measures

To protect your personal data, we implement robust security measures, including:

  • Encryption of data during transmission and at rest.
  • Engagement of secure third-party processing partners who adhere to strict privacy standards.
  • Regular review and updates of our security protocols to address emerging threats.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If we learn that we have collected such data, we will take steps to delete it promptly.

Your Rights (Depending on Location)

Your privacy rights vary based on your geographical location. Here are some common rights you may have:

  • Access to your personal data and its usage.
  • Correction or rectification of inaccurate information.
  • Erasure or deletion of your data.
  • Restriction on the processing of your data under certain circumstances.
  • Right to data portability, allowing you to move data from one system to another.
  • Objection to the processing of your data for specific purposes.
  • Non-discrimination in our services based on your exercise of privacy rights.

To exercise these rights or have questions about data-related matters, please contact our dedicated privacy team via email at [email protected] or through written correspondence to the address provided.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review these updates regularly.

Contact Information

For privacy-related inquiries, unsubscribe requests, or general data protection questions, please reach out to us: